Ong39 takes every member's privacy seriously. This policy transparently explains how we collect, use, store, and protect your personal information as a user of our platform.
We do more than comply with data protection laws — we build systems that genuinely safeguard the interests of every ong39 member.
All personal data and financial transactions of ong39 members are protected with 256-bit SSL encryption. Your information is never stored in a readable format without a secure encryption key.
Ong39 never sells, rents, or discloses members' personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you.
Every ong39 member has the right to access, amend, transfer, or request the deletion of their personal data. This process can be initiated directly through your account settings or by contacting our support team.
Ong39 member data is stored on servers protected by multi-layered access controls, regular backups, and round-the-clock security monitoring to prevent unauthorised access.
In the event of any security incident involving member data, ong39 is committed to notifying affected members within the timeframe stipulated under applicable data protection guidelines.
The ong39 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards relevant to our platform's operations.
This Privacy Policy is published by ong39 ("we", "Platform") and applies to all users who register, access, or use the services provided at ong39.fun and the ong39 mobile app. This document clearly and transparently explains how we handle your personal data from the moment you register until you stop using our platform.
By registering an ong39 account or continuing to use the platform, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to delete your account.
Ong39 operates as an online entertainment platform providing casino games, slots, and sports betting. In running these operations, we need to collect and process certain personal data to deliver services that are safe, fair, and compliant with applicable laws in Malaysia.
Ong39 collects your personal data through several channels, including during account registration, platform usage, financial transactions, and interactions with our support team. Below is a detailed breakdown of the types of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Name, date of birth, MyKad | Account verification & KYC |
| Contact Data | Email, phone number | Communication & support |
| Financial Data | Bank account, transaction history | Deposit & withdrawal processing |
| Technical Data | IP, device, browser | Security & fraud prevention |
| Activity Data | Game logs, wagering | Compliance & internal audit |
Ong39 only uses your personal data for legitimate and necessary purposes. We will not process your data beyond what is required for the stated purposes. The following are the primary ways we use your information:
Your data is used to create and manage your ong39 account, verify your identity at login, process deposits and withdrawals, and ensure you receive the correct and timely services. Without this data, we are unable to provide you with the platform's core services.
Ong39 uses technical data and activity logs to identify and prevent unauthorised access, fraud, money laundering, and platform abuse. Our security monitoring systems operate around the clock to protect every member's account and funds.
As a platform operating in a regulated industry, ong39 is required to retain certain records and disclose certain information to authorities when required by law. This includes financial transaction records for anti-money laundering (AML) purposes and identity verification (KYC) records.
Anonymised usage data is used to analyse platform usage patterns, identify areas for improvement, and develop new features that better meet the needs of ong39 members in Malaysia.
Ong39 does not sell members' personal data to any party. However, in certain limited situations, we may need to share your data with the following parties:
We share necessary data with third-party service providers who assist us in operating the platform, including payment processing providers, cloud hosting providers, licensed game software providers and data analytics companies. All service providers are bound by strict data protection agreements and may only use your data for purposes we specify.
Ong39 will disclose members' personal data to government authorities, law enforcement agencies, or regulatory bodies when required by law, court order, or official directive from the relevant authority. In such cases, we will notify you of the disclosure where permitted by law.
If ong39 is involved in any merger, acquisition, or asset sale, members' personal data may be transferred to the new entity. We will notify members in advance through a clear notice before any data transfer takes place, and members have the right to request deletion of their data prior to the transfer.
Ong39 continually invests in security infrastructure to ensure members' personal data remains protected at all times. Among the security measures we practise:
Ong39 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Retention periods vary by category:
Once the retention period expires, data will be securely deleted or fully anonymised so that it can no longer be linked back to you as an individual.
As an ong39 member and data subject under applicable data protection laws, you have the following rights regarding your personal data:
You have the right to obtain a copy of your personal data that we hold and information on how it is used.
You have the right to request correction of any inaccurate or incomplete personal data in your account.
Under certain circumstances, you have the right to request that we delete your personal data, subject to our legal obligations.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You have the right to object to the processing of your data for direct marketing purposes or other purposes under certain circumstances.
You have the right to request that we temporarily restrict the processing of your data during an investigation or dispute relating to that data.
Ong39 uses cookies and similar tracking technologies to enhance the user experience, maintain your login session, and gather analytical data about platform usage. The following are the types of cookies we use:
These cookies are required for core platform functionality, including maintaining login sessions, remembering language preferences and ensuring session security. Without these cookies, the platform cannot function properly. Essential cookies do not require your consent to be used.
We use analytics cookies to understand how members interact with the ong39 platform — which pages are visited most frequently, how long is spent in each section and common navigation paths. This information helps us continuously improve the platform's design and functionality.
Preference cookies store your personal settings such as display language, interface theme and game settings so you do not need to reconfigure them each time you log in to the ong39 platform.
The ong39 platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that personal data of someone under the age of 18 has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the relevant account.
If you are a parent or guardian and believe that your child has registered an ong39 account, please contact our support team immediately so we can take appropriate action.
Ong39 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or technological developments. When significant amendments are made, we will:
Continued use of the ong39 platform after an amendment takes effect will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request deletion of your personal data.
If you have any questions, concerns or complaints regarding this Privacy Policy or how ong39 handles your personal data, please contact our Privacy Officer through the following channels:
We are committed to handling every privacy inquiry and complaint seriously and thoroughly. If you are not satisfied with our response, you have the right to file a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant regulatory authority.
Ong39 safeguards your privacy with the latest security technology. Register a free account today and enjoy a safe, responsible online entertainment experience.